Office INFORMATION

Payments: Vivian accepts payment in the form of cash, check, and all major credit cards. Payment is due at each session or clients may choose to prepay for several sessions in advance. 

Insurance: The office does not accept HMO insurance and is not a provider for any insurance companies. If the client has out of network benefits for mental health, a statement will be provided for submission directly to the insurance company. Most PPO insurance plans reimburse a portion of the session fee. It is advised to check with your insurance company to inquire about specific mental health benefits and reimbursement details. 

Cancellations: The office has a 24-hour cancellation policy and less than 24 hours’ notice will incur the full session fee. Clients may leave messages as needed. Calls will be returned within 24 hours. If more than 10 minutes is spent on a phone call, a prorated rate based on the full session fee will be applied to the balance. In addition, a phone session may not be used at the last minute in place of an office appointment.

Office Address

11911 San Vicente Blvd, Suite 280, Los Angeles, CA 90049